1. Scope
This policy applies to information collected through this website, including lead, contact, and workshop forms. It does not replace service-level privacy terms that may apply in product contracts.
2. Data We Collect
We collect information you submit directly and limited technical metadata required for secure operation.
| Category | Typical Fields | Why Needed |
|---|---|---|
| Contact Data | Name, email | Respond to requests and coordinate follow-up |
| Organization Data | Firm name, workshop interest | Route inquiries and tailor workshop discussions |
| Inquiry Content | Message text you provide | Understand and reply to your request |
| Security Metadata | Request origin, hashed IP metadata, user agent | Abuse prevention, endpoint protection, audit review |
3. Purposes and Lawful Basis
We process information to run website intake and related marketing operations safely and effectively.
- Consent: newsletter opt-ins and workshop updates where you have agreed.
- Pre-contract steps: responding to quote/demo/session requests initiated by you.
- Legitimate interests: securing website infrastructure, preventing abuse, maintaining operational records.
- Legal obligations: recordkeeping and response duties where applicable.
If processing is based on consent, you may withdraw that consent by emailing developer@workmachine.space.
6. Cross-Border Transfers
Where infrastructure or service providers involve cross-border processing, Workmachine applies reasonable safeguards and contractual controls to protect information in line with POPIA requirements.
7. Security Controls
- Input validation and schema checks on submission flows
- Origin restrictions and traffic controls on intake endpoints
- Honeypot and anti-abuse measures for form submissions
- Operational logging and review for accepted/rejected submissions
- Least-privilege access to systems handling lead data
8. Retention
We keep records only for as long as needed for stated purposes, legal obligations, and dispute handling.
| Record Type | Typical Retention | Review Trigger |
|---|---|---|
| Workshop and contact leads | Reviewed at least every 180 days | No active engagement, deletion request, or legal hold check |
| Subscriber opt-ins | Until unsubscribe or periodic inactivity cleanup | Unsubscribe, inactivity policy, or compliance review |
9. Your Rights
Subject to applicable law, you may request:
- Confirmation of whether we process your personal information
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion or restriction where legally applicable
- Objection to processing on lawful grounds
To exercise rights, email developer@workmachine.space with subject line Privacy Request.
10. Children
This website is designed for professional users and is not intended for children. If you believe a child has submitted personal information, contact us for prompt removal review.
11. Security Incidents
If a security incident affecting personal information is identified, Workmachine will follow incident response and applicable notification requirements under relevant law.
12. Contact and Complaints
Privacy contact: developer@workmachine.space
If you are not satisfied with our response, you may lodge a complaint with the Information Regulator (South Africa): inforegulator.org.za.
13. Policy Changes
We may update this policy as the website, backend architecture, or legal requirements evolve. The latest version and effective date will always be published on this page.